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your ideal hospitality environment is just around the corner

All Heart Consulting is ready to help you put the heart back into your business. We will work with you to research your current situation. We will use several methods including mystery shopping, and create a customized plan and learning solution based on what you already know to be successful for your business to enhance your culture. We believe in working with you, and conforming a successful plan to your business rather than having you conform to us. By using this template we see less resistance towards change from employees; as the core of your business stays prevalent. 

 

We provide full consulting services for hospitality businesses, primarily focused on customer facing employee development & management coaching. Employees are the absolute heart of any business; but especially in hospitality where guest experience is key. We believe in providing you the tools necessary to put the heart back into your business and drive success from the time a guest picks up the phone to reserve their stay, to the last warm goodbye at checkout. Happy employees=happy patrons.

 

If you're ready to get started with All Heart Consulting, please use our "Book Online" link. Alternatively you may contact us for more information or to book with us personally.

Services We Offer:

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  • Onboarding program development

  • Training materials development

  • Management coaching

  • Management training

  • Employee re-engagement training

  • Excellence in guest services training

  • Mystery shopping

  • Policy and SOP writing, development, and review

  • Sales training

  • Customer service training

  • Interim or long-term management services

  • Interim or long-term learning & development services

  • Customized training & management services

We can't wait to hear from you! Contact us today and let us help you put the heart back into your business!

© 2019 All Heart Consulting, LLC

 

kirsten@allheartconsulting.com    541-423-2665     Central Oregon and the PNW